Your Privacy
MATTERS

Effective Date: January 1, 2025

Last Updated: January 1, 2025

At Mediain AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence services, website, and applications.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our AI services, or contact us for support.

Personal Information:

• Name, email address, and contact information
• Account credentials and authentication data
• Payment and billing information
• Communication preferences and support requests

Usage Data:

• AI model interactions and generated content
• Usage patterns and feature preferences
• Device information and technical specifications
• Log files, IP addresses, and browser information

2. How We Use Your Information

We use the collected information for the following purposes:

1. Service Provision: To provide, maintain, and improve our AI services and features
2. Personalization: To customize your experience and provide relevant AI recommendations
3. Communication: To send you updates, security alerts, and support messages
4. Analytics: To analyze usage patterns and improve our AI models and services
5. Security: To detect, prevent, and address technical issues and security threats
6. Legal Compliance: To comply with applicable laws and regulations

3. AI Training and Data Processing

We may use aggregated and anonymized data to train and improve our AI models. We do not use your personal conversations or sensitive data for training purposes without your explicit consent. All AI training data is processed in compliance with privacy regulations and industry best practices.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your data when it is no longer needed, unless retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data processing activities

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Website: www.mediain-ai.com

Data Protection Officer: For EU residents, you may contact our Data Protection Officer at [email protected] for any privacy-related inquiries.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.